AFTER HOURS CALL CENTER

MULTNOMAH COUNTY, OREGON AFTER HOURS CALL CENTER Proposals due: August 30, 2021 @ 4:00 pm REQUEST FOR PROPOSALS Request for Proposal (RFP) Sourcing Event No.: RFP-11-2022 Sourcing Event Name: After Hours Call Center Proposals due by 4:00 P.M. on: August 30, 2021 Pre-Proposal Conference: There will be an optional virtual pre-proposal conference on Wednesday, August 4th at 1:00PM. This will be held via Google Meet and can be joined with the following link: https://meet.google.com/paq-rcvg-maz Or dial: (US) +1 260-577-6924 PIN: 306 148 013# More phone numbers: https://tel.meet/paq-rcvg-maz?pin=8663477054488 After Hours Call Center SUMMARY: Multnomah County, Department of County Human Services (DCHS), Aging, Disability and Veterans Services Division (ADVSD), is seeking Proposals from whom it may purchase After Hours Call Center services for the Aging Disability Resource Connection Helpline and the Public Guardian program RFP AVAILABILITY: To access the RFP, visit https://multco.us/purchasing/bids-proposal-opportunities then scroll down for new business opportunities. Proposals must be submitted electronically through the Multco Marketplace Supplier Network. Suppliers will need to register at this portal in order to submit a response. Proposals are accepted until, but not after, 4:00PM on the close date of the Sourcing Event. Multnomah County reserves the right to reject any or all proposals if not in compliance with the Request for Proposals (RFP) procedures and requirements and to reject any or all proposals or to cancel the Sourcing Event if Multnomah County finds it is in the public interest to do so. MULTNOMAH COUNTY PURCHASING Published: July 30, 2021. BT210615

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